← Back to Fitsee

FITSEE — PRIVACY POLICY

This Privacy Policy explains, in plain language, what information Fitsee (operated by American Global Nexus LLC, "Fitsee," "we," "us") collects, how we use it, who we share it with, and the choices you have. It covers both the Fitsee website at fitsee.ai and the Fitsee mobile app for iOS and Android.

YOUR PHOTOS, YOUR CONTROL — THE SHORT VERSION

The rest of this policy explains the details.

1. WHAT WE COLLECT

2. DEVICE PERMISSIONS (MOBILE)

The Fitsee app asks for certain device permissions only when you need them, and only with your consent:

All of these permissions are optional. The app asks at the moment you use the feature, and you can change or revoke them anytime in your iOS or Android Settings. Declining a permission only disables that specific feature — you can still use the rest of the app.

3. HOW WE USE YOUR INFORMATION

We use your information for app functionality and the purposes above. We do not sell it.

4. HOW YOUR PHOTOS ARE PROCESSED BY AI

This is the part people most want to understand, so here's the full path:

1. You upload a photo of yourself and a photo of an item. 2. To create your try-on, those images are sent securely to our third-party AI image-processing provider — an external AI image model that specializes in virtual try-on. 3. The AI provider generates the result image and returns it to Fitsee. 4. We show you the result. The result is stored only if you tap to save it to your library. 5. The photos you uploaded to make that result are not kept by Fitsee once your result is created.

We share with the AI provider only the images needed to make your result. We instruct our provider to process your photos solely to generate your try-on, and we do not authorize them to use your photos to advertise to you or to others. We are working to confirm and document our AI provider's image-retention and model-training practices; we will state here clearly whether your photos are used to train the provider's models once that is confirmed. Until then, please treat any uploaded photo as something that briefly leaves our servers to be processed by a trusted third-party AI to make your result.

5. WHAT WE DO NOT DO

6. WHO WE SHARE DATA WITH (OUR PROVIDERS)

We don't sell your data. We do rely on a small set of trusted service providers ("subprocessors") to run Fitsee, and we share with each only what it needs:

These providers have their own security practices and are bound to protect the data we share. We may also disclose information if required by law, to enforce our Terms, or to protect people's safety.

7. WHERE YOUR DATA LIVES, AND HOW LONG WE KEEP IT

Fitsee is operated from the United States, and your information is processed and stored in the United States. If you use Fitsee from outside the U.S., you understand that your data will be transferred to and handled in the U.S., which may have different data-protection laws than your country.

How long we keep things: - Account info and saved looks: kept while your account is active, and deleted within 30 days after you delete your account (some records may be kept longer only where the law requires it or to prevent fraud). - Uploaded input photos: not stored after your result is generated. - Purchase records: kept as needed for accounting, tax, and legal reasons.

8. PUSH NOTIFICATIONS (MOBILE)

If you turn on notifications, we collect a device push token so we can send you account or transactional messages and — only if you opted in — occasional offers. You can turn notifications off anytime in your iOS or Android Settings.

9. YOUR CHOICES AND RIGHTS

Depending on where you live, you may have additional rights: - If you're in the EU/UK (GDPR/UK GDPR): you can request access to your data, correction, deletion, a copy of your data (portability), or object to certain processing. Email privacy@fitsee.ai to make a request. - If you're in California (CCPA/CPRA): you have the right to know what we collect, to request deletion, and to not be discriminated against for using your rights. Note: we do not sell or share your personal information as those terms are defined under California law.

We'll respond to verified requests as required by law.

10. AGE REQUIREMENT

Fitsee is for adults — you must be 18 or older to use it. We do not knowingly collect information from anyone under 18, and uploading photos of anyone under 18 is strictly prohibited (see our Terms). If you believe someone under 18 has created an account or appears in an uploaded photo, contact us via the Help page or privacy@fitsee.ai and we will take action, including deleting the account.

11. SECURITY

We work hard to protect your information: passwords are securely hashed (we cannot read them), connections are encrypted with HTTPS, and your data and credit balances are protected on our providers' secure systems. No system is ever 100% secure, but we take reasonable steps to keep your information safe and to fix problems quickly if they arise.

12. COOKIES AND ANALYTICS

The Fitsee website uses cookies and similar technologies that are necessary to keep you logged in and to run the site. If we use any analytics or crash-reporting tools on the website or app, they collect limited technical data (such as app version, device type, and general usage or error information) to help us fix bugs and improve Fitsee — not to identify you personally or to advertise. We'll keep this section current as our tools change.

13. CHANGES TO THIS POLICY

If we change this policy in a meaningful way, we'll update the "Last updated" date at the top and, where appropriate, notify you in the app. Continuing to use Fitsee after changes means you accept the updated policy.

14. CONTACT US

We're a small team and we read everything. Thanks for trusting Fitsee with your try-ons.